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Service Request

Please complete the below form to arrange the service or repair of your equipment. If you have any issue please email service@guymark.com.

Contact Details

Name

Name must have at least 0 and no more than 256 characters.

Telephone

Telephone must have at least 0 and no more than 256 characters.

Email

Email contains an invalid address.

Address Details

Organisation

Organisation must have at least 0 and no more than 256 characters.

Department

Department must have at least 0 and no more than 256 characters.

Address Line 1

Address Line 1 must have at least 0 and no more than 256 characters.

Address Line 2

Address Line 2 must have at least 0 and no more than 256 characters.

Town

Town must have at least 0 and no more than 256 characters.

County

County must have at least 0 and no more than 256 characters.

Postcode

Postcode must have at least 0 and no more than 256 characters.

Instrument Details

Make

Make must have at least 0 and no more than 256 characters.

Model

Model must have at least 0 and no more than 256 characters.

Serial Number

Serial Number must have at least 0 and no more than 256 characters.

Service

Calibration

Repair

UKAS Calibration (Audiometers only)

Fault Details (if any please give a detailed description)

Fault Details (if any please give a detailed description) must have at least 0 and no more than 256 characters.

Included Accessories

Power Supply	Headphones	Insert Phones
Contra Phone	Bone Conductor	Test Cavity
Response Switch	REM Headset	USB Cable

Comments/Information

Comments/Information must have at least 0 and no more than 512 characters.

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PLEASE NOTE: All Equipment sent into our workshop for a repair estimate will be subject to a inspection fee of £150+VAT if the repair work is not carried out.

IMPORTANT: If you are returning a GSI Audera System please ensure you have backed up and archived your patient database. Guymark will not accept responsibility for lost information.

Once submitted you will receive a confirmation email, please follow the link included to print our address label. Please package your equipment securely, attach the address label and then ship to Guymark.

UNFORTUNATELY WE ARE CURRENTLY UNABLE TO OFFER COLLECTIONS
(Delivery is charged at £38.50+VAT for parcels up to 20kg & 50 x 50 x 50cm)

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