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Service Request

Please complete the below form to arrange the service or repair of your equipment. If you have any issue please email service@guymark.com.

Contact Details

Name

*

Telephone

Email

*

Address Details

Organisation

*

Department

Couriers will only collect from Stores/Good In departments at hospital sites.

*

Address Line 1

*

Address Line 2

Town

*

County

*

Postcode

*

Instrument Details

Make

*

Model

*

Serial Number

*

Service

CalibrationRepairUKAS Calibration (Audiometers only)

*

Fault Details (if any)

Included Accessories

Power SupplyHeadphonesInsert Phones
Contra PhoneBone ConductorTest Cavity
Response SwitchREM HeadsetUSB Cable

Comments/Information

Captcha

PLEASE NOTE: All Equipment sent into our workshop for a repair estimate will be subject to a inspection fee of £115+VAT if the repair work is not carried out.

IMPORTANT: If you are returning a GSI Audera System please ensure you have backed up and archived your patient database. Guymark will not accept responsibility for lost information.

Once submitted you will receive a confirmation email, please follow the link included to print our address label. Please package your equipment securely, attach the address label and then ship to Guymark.

UNFORTUNATELY WE ARE CURRENTLY UNABLE TO OFFER COLLECTIONS
(Delivery is charged at £38.50+VAT for parcels up to 20kg & 50 x 50 x 50cm)

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