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Service Request

Please complete the below form to arrange the service or repair of your equipment. If you have any issue please email service@guymark.com.

Contact Details

Name

Telephone

Email

Address Details

Organisation

Department

Couriers will only collect from Stores/Good In departments at hospital sites.

Address Line 1

Address Line 2

Town

County

Postcode

Instrument Details

Make

Model

Serial Number

Service

CalibrationRepairUKAS Calibration (Audiometers only)

Fault Details (if any)

Included Accessories

Power SupplyHeadphonesInsert Phones
Contra PhoneBone ConductorTest Cavity
Response SwitchREM HeadsetUSB Cable

Comments/Information

Captcha

PLEASE NOTE: All Equipment sent into our workshop for a repair estimate will be subject to a inspection fee of £115+VAT if the repair work is not carried out.

IMPORTANT: If you are returning a GSI Audera System please ensure you have backed up and archived your patient database. Guymark will not accept responsibility for lost information.

Once submitted you will receive a confirmation email, please follow the link included to print our address label. Please package your equipment securely, attach the address label and then ship to Guymark.

UNFORTUNATELY WE ARE CURRENTLY UNABLE TO OFFER COLLECTIONS

(Collection and delivery is charged at £35+VAT each way for parcels up to 20kg & 50 x 50 x 50cm)

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